Game Variety (8)
Games available are Texas Hold'em, Omaha, Omaha Hi-Lo, Seven-Card Stud, Seven-Card Stud Hi-Lo and Five-Card Draw.
Full-ring, shorthanded and heads-up tables are all available. 5¢/10¢ games are the smallest, with ultra high-limit tables up to $500/$1,000 in Fixed-Limit and $50/$100 in No-Limit Texas Hold'em.
Ring Game Traffic (8)
Traffic at Hollywood Poker is very good, if somewhat concentrated on Hold'em games, even though more and more players are showing interest in Omaha and Seven-Card Stud.
Hollywood Poker has peak cash game traffic of 9,000 real-money players during peak hours (November 2009).
Soft Competition (7)
There are lots of soft games at Hollywood Poker, but they're mainly in the low-limit cash games and smaller buy-in tournaments.
The Ongame network is a favorite of lots of solid European players, so you can't look at the mid- to high-stakes games for soft competition.
Still, if you look around the lobby you'll find some $5/$10 No-Limit Hold'em tables with a viewed-flop percentage of 35-40%.
Overall, many Hold'em games have a viewed-flop percentage in the 40s and 50s.
Rake (7)
The rake at Hollywood Poker is on par with the industry for standard games.
At the big-bet tables, the rake is relatively low in comparison to the smaller stakes where a larger part of the total pot is raked.
A rake of 5% is taken on every pot, but is capped at $3 in full-ring games that include six players or more.
There is also the standard "no flop, no drop" policy for hands not reaching the flop.
Support (7)
Hollywood Poker offers e-mail support that is very fast and provides good quality answers. The support staff is knowledgeable and friendly.
Financial Security (8)
Very good score as an established player in the online poker market belonging to one of the most reputable networks online. No recorded financial problems.
Deposit & Withdrawal Options (7)
Deposit Options: Click2Pay, Visa, MasterCard, Neteller, Moneybookers, ClickandBuy, WebMoney and Instacash.
Withdrawal Options: Click2Pay, Visa, Neteller, Moneybookers, Instacash, ClickandBuy, check and courier check ($30 fee for withdrawals less than $1,000 through courier check).
Game Volume
7.47/10
| Game | Peak Hours |
|---|---|
| Cash Game | 9,000 |
| No-Limit Texas Hold'em | 5,000 |
| Limit Texas Hold'em | 1,900 |
| Omaha Hi-Lo | 190 |
| Omaha Hi | 350 |
| Seven-Card Stud Hi | 120 |
| Seven-Card Stud Hi-Lo | 50 |
| All Other Cash Games | 475 |
| Tournaments | 45,000 |
Special Features
- Three weekly Celebrity Bounty tourneys, with bounties up to $2K
- $14 million in guaranteed tournaments every month
- Online home of James Woods and several celebrity players
- Strong VIP program
Support Quality
7.0/10
| 24/7 Support | Yes |
|---|---|
| Web site FAQ | Yes |
| Support Features | |
| E-mail Confirmation | No |
| Speed | Fast |
| Knowledge | Good |
| Friendliness | 80% |
| NETeller Payout Time | 3-4 Business days |
| Withdrawal Smoothness | 85% |
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