Responsible Gaming & Problem Gambling

PokerListings' Commitment to Responsible Gambling

As the world's most comprehensive Web site about online poker, we are committed to making sure players who sign up with online poker rooms through PokerListings.com links play responsibly:

  • We are seriously committed to ensuring players play responsibly.
  • We are seriously committed to ensuring players are of legal age to gamble.

How to Gamble Responsibly

  • Make your mind up to gamble only what you can afford to lose, not money for everyday expenses
  • Check if you are in a depressed mood. If you are feeling down, don't play today
  • Decide how much you are going to spend
  • Decide how high your losses can be
  • Set a time limit
  • Take regular breaks
  • Don't chase losses
  • Use the help tools provided by many of the poker operators. These include:
    • Customer-Led Deposit Limits - let you control the amount you deposit into your account.
    • Self-Exclusion Tools - you can set a period of time in which you are not able to log in to your account.

Protect Minors from Problem Gambling

  • You must be at least 18 years old to gamble, or the legal gambling age where you live. This age varies from country to country, but it is defined as the age at which a person enters into full adult legal rights and responsibilities. This age is not necessarily the age of majority or voting age, so please do your research to see if you are of the right age before playing real-money poker.
  • Protect minors by keeping your login and password information safe. Use child protection software that enables you to restrict gaming Web sites. Do not use the "save password" option on login screens.

Do I Have a Gambling Problem?

  • If you're wondering if you have a gambling problem, ask yourself if you have any of these signs of problem gambling:
    1. Did you ever lose time from work or school due to gambling?
    2. Has gambling ever made your home life unhappy?
    3. Did gambling affect your reputation?
    4. Have you ever felt remorse after gambling?
    5. Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
    6. Did gambling cause a decrease in your ambition or efficiency?
    7. After losing did you feel you must return as soon as possible and win back your losses?
    8. After a win did you have a strong urge to return and win more?
    9. Did you often gamble until your last dollar was gone?
    10. Did you ever borrow to finance your gambling?
    11. Have you ever sold anything to finance gambling?
    12. Were you reluctant to use "gambling money" for normal expenditures?
    13. Did gambling make you careless of the welfare of yourself or your family?
    14. Did you ever gamble longer than you had planned?
    15. Have you ever gambled to escape worry, trouble, boredom or loneliness?
    16. Have you ever committed, or considered committing, an illegal act to finance gambling?
    17. Did gambling cause you to have difficulty in sleeping?
    18. Do arguments, disappointments or frustrations create within you an urge to gamble?
    19. Did you ever have an urge to celebrate any good fortune by a few hours of gambling?
    20. Have you ever considered self destruction or suicide as a result of your gambling?
    Used with permission of Gamblers AnonymousIf you answered "yes" to some of these questions, you may have a gambling problem.

How Can I Start Fixing a Gambling Problem?

A "gambling problem" is not necessarily obvious to either the gambler or those around them. You don't have to gamble every day or go into debt or even have trouble controlling your gambling. It simply needs to be causing an issue or disrupt the functioning of your life and those around you.

A few things you can keep in mind about the conditions needed for gambling:

  • Gambling requires making a decision to gamble
  • Gambling requires money
  • Gambling requires time
  • Gambling requires a game to gamble on

Gambling problems are also commonly a by-product of a behavior or mood disorder which you’ll need to address before you even tackle your gambling problem. We highly recommend seeking professional help for any signs of problem gambling and we've listed a couple of helpful resources below.

Help is Available for Problem Gambling

The first step to resolving a gambling problem means recognizing you have a problem and beginning the processes to change your impulses and habits. If you have more questions or feel you need help with a gambling problem, get in touch with one of the following organizations:

Search the National Council for Problem Gambling database at https://www.ncpgambling.org for a certified gambling counselor.
Visit the Gamblers Anonymous Web site to find help in your local area.

Problem Gambling Helpline US & Canada

The National Council on Problem Gambling operates a National Problem Gambling Helpline at 1-800-522-4700.

The network consists of 28 call centers which provide resources and referrals for all 50 states, Canada and the US Virgin Islands. 

The helpline also includes text and chat services for people to access via mobile phones or computers.

Help for problem gambling is available 24 hours a day, 365 days a year and is 100% confidential.

Problem Gambling Helpline UK

In the UK, the National Gambling Helpline provides confidential advice, information and emotional support to anyone who feels they might be suffering from problem gambling.


A free helpline is available from 8 am to midnight, 7 days a week on 0808 8020 133.

The GamCare NetLine is an online text ‘chat’ service where you can talk to an Adviser by typing via smartphone, tablet, laptop or desktop PC.

Trained GamCare Advisers are there to listen and encourage you to talk about your concerns. If you feel there are underlying issues which drive you to gamble the Adviser can put you in touch with a counsellor or GamCare practitioner either face-to-face, online or over the phone.

Treatment services are free and available to anyone across England, Scotland and Wales aged 16 and over.


Problem Gambling Helpline Australia

In Australia the Gambling Helpline is on 1-800-858- 858 any time 24 hours a day. They will provide information and self-help tools confidentially to anyone who feels they might have a problem with gambling either live or online.

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