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Luxon Pay Review | Poker Payment Provider

Luxon Pay burst onto the eWallet scene in 2018 and has become one of the more popular options over the past few years. Especially designed for the poker players and casino entertainment enthusiasts, Luxon Pay continues to enhance and level up its offering, as its customer base widens and grows with popularity. We’ve put together a detailed review

What we love
  • Instant transfers
  • Free deposits and withdrawals
  • Supported by multiple poker operators and casinos
  • Amazing customer support
  • Fast and straight-forward currency exchange
What we don't love
  • Not yet available widely on all merchants
  • No physical card ready yet
Luxonpay

What Is Luxon Pay?

Luxon Pay has become a multi-currency eWallet that covers all things depositing, withdrawing, transferring, or exchanging money globally. On top of this, they do not charge any fees for these actions, a great benefit for customers. Luxon Pay is licensed and regulated in the UK by the FCA (Financial Conduct Authority), putting it at the top of the game regarding security and legitimacy. Luxon Pay is available in more than 120 countries and constantly grows its offering.

How does Luxon Pay work?

First and foremost, Luxon Pay is a classic eWallet. You deposit money that is then available to be used for online payments and transactions. You can get an overview of your account balance and transaction history both on any browser and via the Luxon Pay app. Depending on your country, there are different ways to deposit money into your Luxon account.

Luxon Pay is Perfect for Poker Players 

Luxon Pay might be the perfect eWallet for poker players, with many benefits and features aligned with the online poker and live grinder. Whether you are a tournament player traveling around Europe and beyond in search of that next big scoop, or an online cash grinder with currencies flying around on different online poker sites, Luxon Pay is a great place to keep your bankroll.

Here is a range of benefits of Luxon Pay for the poker player: 

  • Bankroll Storage - With Luxon Pay, you now have somewhere to store your bankroll and divide it from your life roll. A common issue with poker players and bankrolls is how it is stored in multiple eWallets, online poker sites, or cash. With Luxon Pay, you now have somewhere to keep it in one place.  
  • Currency Exchange - A significant pain point for poker players, both live and online, is changing currencies. Whether moving money around on sites or planning your annual World Series of Poker excursion, swapping from your native currency to another can be time-consuming and expensive. Luxon Pay has provided some of the best rates you can find and allow you to swap your currency and keep it in one place.  
  • Transfer Between Players - Do you buy and sell action with your poker friends? It can be a pain to get the funds over, whether it is collecting the stake to buy into a tournament or cash game or squaring up someone and passing their profits over. Luxon Pay offers a peer-to-peer exchange with no fees, giving you no sweat when it comes to getting your poker money. 
  • Live POS Teams - One of the best benefits for poker players comes in Luxon Pay and their presence at all major European poker tournaments, with expansion expected across the pond. Suppose you are playing at a PokerStars event and having a go at an EPT or UKIPT. In that case, you can find a Luxon Pay station with team members who can use your eWallet to register directly for an event, saving so much time and hassle and the need to walk around with large sums of cash.
  • Trusted Partner of Live Poker Events - Luxon Pay is in partnership with numerous live poker events in Europe. These are some of the biggest like Malta Poker Festival or the The Festival Series and Mediterranean Poker Party 2022 where they hosted also one of their own charity poker events for the One Drop Foundation.

Popular Poker Rooms Supported by Luxon Pay

Services & Features 

  • No-Fee Transfers - You can send money between your friends, family, and broader contacts with no fees at all. 
  • Send Requests - You can ping Luxon Pay users to receive a fee, speeding up the overall transaction time. 
  • Instantaneous Currency Exchange - You can find over ten currencies that you can immediately swap in between, making currency exchange sweet and easy. 
  • VIP Tiers - The more you use Luxon Pay, the more enhanced your experience becomes 
  • Customer Success - When on the VIP ladder, you can get a dedicated account manager to assist you along the way. 
  • Sleek and Easy-to-Use Mobile App - Having a straightforward yet modern and intuitive mobile app helps you manage your money on the go. 

Luxon Pay’s VIP Program  

Luxon Pay has built a VIP program centered around how much a customer deposits - the more you deposit, the higher up the ladder you ascend. The tier system starts at Standard, going from there to Classic, Premium, and Noir. Each VIP tier has its own benefits and features.  

Standard  

At standard, you have no deposit limit and no bank deposit fees but will incur fees for card deposits onto Luxon Pay. There is no fee for instant transfers and a 2% on currency exchanges. You have no fees on withdrawals from merchants live and online; the same goes for depositing money with them. You will get access to a physical and virtual card soon.  

  • €10 fee on UK withdrawals 
  • €20 on SWIFT withdrawals 
  • Fees may apply on card and APM withdrawals 

Classic  

To qualify for Classic, you must reach €3,000 to €9,999 in deposits per quarter. It follows the same structure at the Standard level but sees a reduction in currency exchange fees to 1%, and there are no fees on card deposits, deposits, or withdrawals to merchants, and you get the physical and virtual card.  

  • No fees on UK withdrawals 
  • €20 on SWIFT withdrawals 
  • No fees on card and APM withdrawals 

Premium 

To qualify for Premium, you must reach €10,000 to €29,999 in deposits per quarter. This level sees all fees put down to zero, with the remaining fee being 0.5% on currency exchanges. You get all the benefits in addition to this from the Classic level. 

  • No fees on UK withdrawals 
  • No fees on SWIFT withdrawals 
  • No fees on card and APM withdrawals 

Noir 

To qualify for Premium, you deposit more than €30,000 in deposits per quarter. This level sees all fees put down to zero, including currency exchanges.  

  • No fees on UK withdrawals 
  • No fees on SWIFT withdrawals 
  • No fees on card and APM withdrawals 

Luxon Pay Fees

For personal users Luxon Pay fees are dependant on the players VIP level, please see the fees below.

Overview of all Fees:

ActionFee
Deposits into Luxon PayNo fee (Fees may apply for Standard users and certain deposit methods)
Instant transfer to other Luxon Pay usersNo fee
Receive transfers from other Luxon Pay usersNo fee
Currency exchange0% - 2% Fee (2% Standard users / 1% Classic / 0.5% Premium and no fee for Noir users)
Deposits to MerchantsNo fee
Withdrawals from MerchantsNo fee
Bank Withdrawals (SEPA & UK)€10 Fee (free for Classic / Premium and Noir users)
Bank Withdrawals (SWIFT)€20 Fee (free for Premium and Noir users)
Card and ATM withdrawalsNo fee (Fees may apply for Standard users and certain deposit methods)

How To Sign Up for Luxon Pay? 

Getting an account set up on Luxon Pay is easy and can be done in just a few minutes. Follow these steps below to get yourself on the eWallet today:  

  • Step 1 - Click on the ‘Sign up’ button in the top left corner 
LuxonPay how to sign-up step 1
  • Step 2 - Fill in your basic details, like email, name, D.O.B., etc 
LuxonPay how to sign-up step 2
  • Step 3 - Now, you have to verify your identity; after that check has been done, you can use your wallet freely. 
LuxonPay how to sign-up step 3

How to Verify Your Identity?

Identity

Next you should verify your identity by taking a picture of one of your official documents:

  • Passport
  • Drivers Licence
  • ID Card

It's easiest to use your phone for this process. You will also need to provide a picture of your face. This automated process only takes a few seconds. The data will be reviewed manually and you will be notified once your identity is verified.

Verify your address

Next you should verify your address by uploading a recent utility bill or bank statement:

  • Document must be addressed to you
  • Document must show your full and correct address
  • Document can be a bank statement or any recent bill except a mobile phone bill
  • Document must be dated within the last 6 months
  • Please note your driving licence cannot be accepted as proof of address

It is easiest to download a document onto your phone from online banking and save it as a PDF to your files before uploading it to your Luxon Pay account.

Luxon Pay Deposit and Withdrawal Options 

Luxon Pay has many popular payment methods to put money in your eWallet and take money out. You can use popular methods like Mastercard, VISA, Bank Transfer, and TrustPay to move your money around. Do make note that your country of residence ultimately decides your payment options, so you should head to the Luxon Pay website to check.

How to Deposit?

Luxon Pay is a eWallet, and in order to use it, you need to deposit funds on your account. For this you can use some of the most popular payment methods in the world, which vary depending on your country. Payment methods commonly used for depositing funds to you account are:  

  • Wire / Bank Transfer 
  • Visa / Mastercard 
  • Trustly 
  • Giropay 
  • Klarna / Sofort 

All deposit process transfers instantly with the exception of bank transfers that typically take 1-3 days. 

Here is a short video showing how to deposit fund with Luxon Pay in practice:

How to Withdraw?

  1. Go to your Luxon Pay dashboard and click on the 'Transfer' option. 
  1. Choose 'Make a withdrawal' from the available options. 
  1. Select the desired withdrawal method, such as a card, bank account, or any other alternative payment method that you have used for previous deposits. 
  1. Add the amount you would like to withdraw and proceed to confirm. 

Check the video below to see how the process looks in practice:

Multi-Currency Wallet

Currencies

Luxon Pay allows many different currencies and exchanges between those currencies. Currency exchanges incur a small fee except for Noir VIP users.

The following currencies are accepted as of now:

  • USD US Dollar
  • CAD Canadian Dollar
  • EUR Euro
  • GBP British Pound
  • CHF Swiss Franc
  • DKK Danish Krone
  • NOK Norwegian Krone
  • PLN Polish Zloty
  • SEK Swedish Krona
  • USDT
  • USDC
  • Cryptocurrencies

Cryptocurrencies With Luxon Pay

crypto

Luxon Pay partners with Coin Rivet to also allow buying and selling of various cryptocurrencies. To use the feature, users need to have an account with Coin Rivet. This account the Luxon account can be connected with a few clicks.

Currently trading Bitcoin, Ethereum and Litecoin is possible. Support for Tether (USDT) and USD Coin (USDC) will be implemented in the near future.

Where Can I Use Luxon Pay? 

Luxon Pay can be used in various countries, with a full detailed list on their website. When it comes to playing poker and using Luxon Pay, you will be happy to find the following live events and casinos supported:  

  • Triton Poker tournaments 
  • PokerStars EPT tournaments  
  • Dusk Till Dawn tournament 
  • King’s Resort Rozvadov tournaments 
  • Merit Casino Cyprus tournaments 
  • Olympic Casino tournaments 
  • Imperium Milan tournaments 
  • Card Casino Bratislava tournaments 

You can also find the following online casinos supported by Luxon Pay:

  • Twin
  • 20Bet
  • Red Star Casino 
  • Comeon!

Luxon Pay’s Customer Support 

Luxon Pay has some of the most elite customer support we have seen for eWallets. Not only are they fast, responsive, and to the point, but they also have a 24/7 live chat, an easy-to-follow email ticket system, and a phone support option. It really covers all bases when you encounter an issue, and if you need assistance but for something small, there’s a helpful FAQ resource on the website.

  • FAQ: The Luxon site offers multiple very extensive FAQ section which answer many questions regarding the payment provider.
  • Live Chat: On luxon.com users can access a live chat 24/7.
  • Email: Users can also contact Luxon via email. The address is [email protected].

Luxon Pay FAQs

  • Where is Luxon Pay currently available?

    Luxon Pay is available in more than 120 countries. Users from virtually all European countries, Canada and from all countries in South America can create a Luxon account and use the payment provider for deposits and withdrawals.
  • Is Luxon Pay available in the US?

    Currently Luxon Pay is not available in the United States. It is unlikely the payment provider will be made available for US users anytime soon.
  • What deposit methods does Luxon Pay offer?

    Luxon Pay has multiple deposit options. Which ones are available depends on the country of the users. Most common accepted deposit options are Visa and Mastercard, Trustly, Giropay and wire transfer for larger amounts.
  • How long do Luxon withdrawals take?

    Luxon withdrawals take a few days to be processed. Withdrawals to cards usually take between 1 and 3 business days, withdrawals via wire transfer can take up to 7 days (but are usually processed within 3 business days).
  • Does Luxon Pay charge fees?

    Luxon Pay charges fees dependant on the users VIP level. Noir VIP users receive no fees including no exchange rate fees. Classic and Premium VIP users are charged reduced fees and standard (non VIP) users will be charged fees on exchange rates and may be charged fees on deposits and withdrawals depending on the methods used.
  • How does Luxon Pay work?

    Luxon Pay stores multiple currencies and allows you to exchange them, swap with friends and sync your contacts.
  • Is Luxon Pay safe?

    Luxon Pay is fully regulated by the FCA and is operational in more than 120 countries.
  • Where is Luxon Pay based?

    Luxon Pay is based in Nottingham in the United Kingdom.

Tommy chan
2023-03-15 05:02:06

Don’t use luxon pay ! .. totally ridiculous requirements for deposits.. they want your bank statement EVERYTIME even though you just sent it the day before, but just any monthly bank statement your second one needs to be a 72 HOURS OLD STATEMENT! WHAT A LOAD OF BULLSXXXX !

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