NETeller is still unable to transfer money from online gambling sites to U.S. customers. The Isle of Man regulated e-processor is currently working to solve the problem and, in the meantime, is extending its guarantee that U.S. players' funds are safe and secured.
On January 18 - citing restrictive legislation in the U.S. and uncertainty about those regulations - NETeller decided to stop processing all transactions between online gambling sites and customers in the the country.
To make make matters worse, NETeller decided to suspend American's ATM card privileges last weekend.
Today, due to the massive amount of inquiries about the problem, NETeller's answering service carried the message "NETeller does not have an estimated time for resolution."
In the 'U.S. Member Update' FAQ section, however, NETeller says that U.S. customers run no risk of losing their money.
"As a top priority, we are working to resolve all withdrawal issues, but in the meantime we continue to maintain these funds in trust on your behalf. Please check this page regularly for more updates," the site states.
For updates on this issue, U.S. customers are directed to www.updates.neteller.com. There is also an information email service available.
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